At bro138, your privacy is something we take seriously. This document clearly explains how we collect, use, store, and protect the personal information of every member on our platform.
Your privacy is protected through a multi-layered approach encompassing technology, policy, and operational best practices.
Every data exchange between your device and bro138's servers is encrypted using 256-bit SSL standards — the same technology used by Malaysia's leading banking institutions to protect financial data.
Members' personal data may only be accessed by bro138 staff who have been granted specific authorisation and have a legitimate operational need. All access is logged and regularly audited to ensure there is no misuse.
Sensitive information is stored in databases protected by multi-layered firewalls and monitored 24/7. Passwords are stored in hashed form and never as plain text.
Bro138 does not sell, rent, or share your personal data with any third party for marketing or advertising purposes. Your data remains exclusively within the bro138 ecosystem.
Bro138's two-factor authentication (2FA) system adds an extra layer of protection to your account. Even if someone else knows your password, your account remains secure without verification through your registered phone.
Bro138's infrastructure undergoes regular security audits by independent experts. Any vulnerabilities identified are addressed promptly before they can be exploited by unauthorized parties.
Important Note: By using the bro138 platform, you agree to this Privacy Policy. If you disagree with any part of this policy, please stop using the platform and contact our support team to close your account.
This Privacy Policy explains how bro138 manages personal information collected through our platform, including the bro138.fun website, iOS and Android mobile apps, and all related services and communication channels. This policy is designed to ensure you fully understand how your data is handled, stored, and protected.
Bro138 operates with full accountability for every member's privacy. We understand that your trust in us goes beyond the security of your money — it's also about the confidence that your personal information is in the right hands. That's why we continually invest in the best data protection technologies and practices.
When you register or use the bro138 platform, we collect information you provide directly, including:
When you use the bro138 platform, our systems automatically record certain technical information for security and service improvement purposes. This includes your device's IP address, web browser type and version, device operating system, session time and date, pages visited on the platform, and game activity data.
This information is not used to identify you personally on its own, but may be combined with account information for security purposes, such as detecting suspicious login attempts from unusual locations.
Financial transaction details such as deposit records, withdrawals, bonus exchanges, and wagering history are retained by bro138 to meet anti-money laundering (AML) compliance requirements and to resolve any claims or disputes that may arise.
Payment Security: bro138 does not store your full credit or debit card number. All payment processing is handled by PCI-DSS compliant payment gateway providers, ensuring your financial data remains secure at all times.
Data collected by bro138 is used exclusively for legitimate and transparent purposes. We will not use your information beyond the scope stated in this Privacy Policy without first obtaining your consent.
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Account management and verification | Personal information, KYC | Contract / Legal Obligation |
| Financial transaction processing | Bank data, transaction records | Contract / AML Compliance |
| Security & Fraud Prevention | IP address, session logs, account activity | Legitimate Interest |
| Customer support communications | Email, phone number | Contract |
| Promotional and bonus notifications | Email, phone number | Your Consent |
| Platform analytics and improvement | Anonymous usage data | Legitimate Interest |
Bro138 takes a strictly limited approach to sharing member information with external parties. We only do so under the following circumstances and with appropriate safeguards in place:
In all data-sharing situations, bro138 ensures that recipients are bound by data protection obligations equivalent to or stricter than our own policy.
The bro138 platform uses cookies and similar technologies to enhance the user experience. There are three categories of cookies in use:
You can manage and delete cookies through your web browser settings. However, disabling essential cookies may affect certain platform features. For guidance on managing cookies in your browser, please refer to the official documentation of your browser.
Your personal data is stored on servers located in secure data centres that comply with international security standards. bro138 uses cloud infrastructure providers that hold ISO 27001 certification for information security management.
Your data is retained for as long as necessary to fulfil the original purpose of collection and applicable legal obligations. Generally, active account records are kept for the duration of membership, while financial transaction records are retained for a minimum of seven years in accordance with AML compliance requirements.
Once the designated retention period expires, your data will be securely deleted or anonymized in accordance with our established procedures.
As a bro138 member, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team.
Request a copy of the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data under certain circumstances permitted by law.
Request that we restrict the processing of your data in certain circumstances.
Receive your data in a machine-readable format for transfer.
Object to the processing of your data for specific purposes such as direct marketing.
While bro138 implements comprehensive technical security measures, your account security also depends on your own actions. We encourage you to use a strong, unique password for your bro138 account, enable two-factor authentication, never share your login credentials with anyone, log out of the platform when you're done — especially on public devices — and promptly report any suspicious activity to our support team.
Please Note: bro138 will never ask for your password, OTP code, or sensitive financial information via email, SMS, or live chat. If you receive any such communication claiming to be from bro138, do not respond and report it to us immediately.
The bro138 platform is not designed for or targeted at individuals under the age of 18. We do not knowingly collect personal information from children or minors below this age limit. Should we discover that personal data of an underage individual has been collected, we will take immediate steps to delete the information and close the account in question.
If you become aware that a minor has registered or is using the bro138 platform, please notify us immediately through the available support channels.
Bro138 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. Any material changes will be communicated to you via in-platform notifications or your registered email at least seven days before the changes take effect.
We encourage you to review this Privacy Policy periodically. The "Updated" date at the top of this document reflects the date of the latest revision. Continued use of the platform after any amendments take effect will be considered acceptance of the revised terms.
If you have any questions, concerns, or wish to exercise your privacy rights, the bro138 Data Privacy Officer team is ready to assist you. We are committed to responding within 72 hours for all privacy-related inquiries.
You can reach us via the support email listed at the bottom of this page, or directly through the Live Chat function available 24/7 on the bro138 platform. For formal data rights requests, please clearly state your request along with your account details so we can process it promptly and accurately.
Join over 500,000 members who trust bro138 as their preferred online gaming platform in Malaysia. Your privacy and security are always our top priority.